Questions and answers
What clinic owners ask us.
If your question is not here, message us on WhatsApp and we will answer.
About the system
What is DentIQ?
A system for running dental and aesthetics clinics: appointments, patient files, the tooth chart, treatment plans, prescriptions, invoices, stock and reports in one place. It runs in the browser, on a computer or a phone.
Does it work in Arabic?
Yes, and Arabic is a first language in it, not an added translation: the interface runs right to left, printouts are in Arabic, and search reads Arabic the way people type it. English is one press away.
Is it suitable for aesthetics clinics?
Yes. Appointments, patient files, services, invoices, stock and reports work for aesthetics clinics as they do for dental ones.
Can patients book online?
Yes. Your clinic has a booking page where a patient requests a time, and your front desk confirms it before it enters the schedule.
About the subscription and accounts
Are any features charged as extras?
No. Every clinic gets the whole platform, and the yearly subscription is the same whatever the clinic's size.
How many staff can sign in?
3 accounts for a one-doctor clinic, 20 for several doctors in one branch, and 100 for several branches.
About trying it and setting up
How do I try it?
Message us on WhatsApp and within 24 hours we send you an account for a sample clinic, where you can try everything yourself.
What about my existing patients?
We bring your patient files in from an Excel file during setup, so you start with your patients already in the system.
Do you train my team?
Yes. Training for reception, dentists and the cashier is part of setup, and the system itself has a guided tour for every screen.
About your data
Who can see my clinic's data?
Every clinic has its own address, and its data is kept apart from every other clinic's. Inside your clinic, each member of staff sees only what their permissions allow.
Are there backups?
Yes. A backup is taken automatically every day, and a copy of it is kept off the server.
Can I get my data out?
Yes. Reports export to Excel and CSV, and a patient's full file prints as a PDF.
Try a sample clinic yourself.
Message us and we send you a demo account within 24 hours.
Message us on WhatsApp0776 921 1110